You Think It, We Do It – A common theme after reading client e-mails is GroupNet Solutions’ ability to build and support very complex solutions.
We are grateful to consistently receive emails from satisfied customers, many of whom have been using our online registration service for years to handle their sports league registrations. Below are just a few testimonials highlighting our dedication to provide 5-star customer support:
Greg Potteiger, Registrar and Director of Information and Scheduling, Great Falls Basketball – Great Falls Basketball has used GroupNet Solutions for many years to handle our registration process. The system is easy to use and reliable, and the customer service can’t be beat. Any request – large or small – is handled quickly with a “can do” attitude.
Mitchell Schwartz, Registrar, Beverly Hills Basketball League – There are a number of web hosting, data base integrators which Beverly Hills Basketball League could engage; however, we stay with GNS because of the personal customer service. Our dedicated representative is responsive and knowledgeable with a make it happen attitude.
Dave Ingalls, Information Director/Webmaster, Chelmsford Youth Basketball League – In particular, in my role as Information Director/Webmaster, I have worked closely with GNS Customer Service personnel at the start of each season to set up league registration. I can state unequivocally that it has been THE BEST CUSTOMER SERVICE EXPERIENCE I HAVE EVER HAD.
Over the years I have worked with 3 or 4 different GNS Customer Service Reps and the interaction has always been at a very high level. The Reps are always knowledgeable about our account and VERY RESPONSIVE. Anyone involved with an all-volunteer organization knows how important it is for an outside vendor hired by that organization to have those qualities.
This season, the league decided to add the purchase of league merchandise to the online registration process. Several CYBL Board members interacted with our GNS Customer Service Rep over a 2 month period and the Rep’s quick response to our requests and instructions was impressive. Needless to say, adding merchandise sales to the registration process went off without a hitch!
We know that leagues and clubs are often run by over-extended volunteers who just want everyone involved to have a good time and enjoy a great sport. To that end, we make every step, from setup and implementation to roster/league management as simple and convenient as possible:
Let our thousands of satisfied clients be your guide. To take advantage of our special offer thru October 31, 2012, , please visit our site today or feel free to contact Lisa Olson at 866-339-1210 directly.